FAQs
According to FaxMaker Online Error String Explanations, the No Answer error indicates that the line was not picked up (answered) by a fax machine or person before timing out. The standard timeout is usually sufficient to ensure a minimum of 5-8 standard rings, which is a duration of 55 seconds.
What happens if no one answers a fax? ›
What Does a Fax “No Answer” Alert Mean? In layman's language, it means that the receiving fax machine may not be available, or the connection between the two machines has failed.
How secure is faxing from UPS Store? ›
When you fax at UPS store, you can be sure that your documents are safe and won't be accessed by just any people. Only the person you sent the fax to can receive the fax and no one else. Industries typically still fax handle sensitive documents, such as the medical, finance, and legal industries.
How much does UPS charge to send a fax? ›
How Much does UPS Charge to Fax?
| First Page | Each Additional Page |
|---|
| Fax Locally | $1 | $1 |
| Fax Nationally | $2 | $1 |
| Fax Internationally | $3 | $3 |
Jan 8, 2023
"No Response/Busy" indicates that the number you attempted to send a fax to was busy or didn't respond to the incoming fax. The problem may be related to your line connection. - Make sure the telephone cord is connected from your wall telephone jack to your Brother machine's LINE jack.
Why is my fax not picking up? ›
Your fax machine could not establish a connection with your telephone line or modem. Your fax machine fails to connect with your receiver's phone line. There is a problem with your fax machine's automatic document feeder or wire cables. There is an issue related to your fax machine ink or toner cartridges.
Does a fax have to be answered? ›
Most fax machines accept faxes automatically. You must make sure your machine is turned on with enough paper and ink to print incoming documents. If you do hear your fax machine ring — don't answer it. The machine will pick up the incoming call.
Can you ring a fax number? ›
Yes, fax and regular phone numbers are the same. A fax number is simply a phone number assigned to a fax machine instead of a phone. In many instances, you can use the same line for faxes and phone calls.
How do I know if eFax went through? ›
Instead of printing out a separate confirmation page for each fax, eFax sends you an email notification once your fax has been successfully sent or received. This saves you time and paper and ensures you have a digital record of all your faxes.
What must never be sent by fax? ›
Faxes of confidential information are particularly vulnerable to interception, and in principle confidential, clinical or personal information must not be sent by fax.
Sending a fax costs more than sending an email. If you fax using a machine, you must consider the cost of equipment and printing resources. Email is more cost-effective since you can use your existing device, like your phone, to send and receive documents online.
Is it safe to fax documents with a social security number? ›
When SSNs are shared with a third party, there must be a written agreement with the third party to protect the confidentiality of the SSNs. SSNs should be removed from paper forms and faxes unless required by law as determined by the appropriate data steward.
Where can I send a fax for free? ›
eFax enables you to receive or send free fax online using your computer, smartphone or tablet. All you need is an internet connection, and you can fax any file or document for free through email, online or using the eFax mobile app.
How much does faxing cost at staples? ›
How much does it cost to fax at Staples? Staples enables customers to send fax messages from its fax machines. The company charges per page sent at a rate of $1.79 for a local fax, $2.39 for a long-distance fax, and $5.99 for an international fax.
Is faxing free at FedEx? ›
How Much Does it Cost to Send a Fax via FedEx Fax? FedEx's fax pricing starts at $1.89 to send a fax to a local fax number and increases in price if you want to send a fax to a long-distance fax number or send a fax internationally.
Why does my fax keep failing to send? ›
Why did my fax fail? Faxes can fail for a variety of reasons, such as sending to a non-working or non-fax number, a recipient listing their number on the National Do Not Call List, a recipient line being continually busy or out of paper, or if there is noise or interference on the line.
How do I set my fax machine to auto answer? ›
To turn Auto Answer mode on or off, press the Fax button, press the Menu button, then select Fax Settings > Send/Receive Setup > Auto Answer. If an answering machine is connected, make sure the product's Rings to Answer setting is set higher than the number of rings your answering machine is set to answer a call.
How to fix fax communication error? ›
Comm. error (Communication error): Check for poor line conditions and resend when conditions improve. If available, try sending the fax through another wall jack and make sure you are using the phone cord that shipped with the fax machine.
How do I test my fax service? ›
The quickest and most straightforward way to test a fax number is by sending a test fax. This involves sending a document or page to the recipient's machine to check if it can receive the transmission. You can send a test fax to the target fax number from a fax machine or a computer with a fax modem.
