Ride-hailing app offers passenger $1.50 refund after driver picks her up pantless (2024)

A driver for popular Chinese ride-hailing app, Didi Kuaidi, was detained by the police after he turned up literally butt-naked to pick up a female passenger on Monday.

According to the female passenger who goes by the name Xiaoshang, she had booked a car via Didi and got more than she bargained for.

Initially unaware of the 33-year-old driver's state of undress, Xiaoshang got into the car at the residential Hexi district in Tianjin, China. Just as the trip started, she looked over and saw that the driver did not have any pants on except for a pair of shorts strategically placed on his crotch to cover his private parts.

Panicked, Xiaoshang quickly made up an excuse to stop the ride and got out of the car immediately. She then proceeded to file a report with the company and has since posted her exchange with the Didi customer service representatives on Weibo.

During the exchange, Xiaoshang was asked to provide photographic evidence of the incident. Thanks to her quick-thinking, Xiaoshang had snapped a pic of the driver, before she got out of his car and sent it over to the company.

Despite Xiaoshang's insistence that the ride-hailing company take action on the driver, Didi's way of apologising was to offer her a 10 yuan ($1.50) refund to tell her repeatedly to "calm down."

Frustrated with Didi's response, Xiaoshang then filed a police report which led to the driver's arrest. The man identified only by his surname Li, was detained for 10 days before he was let off.

The nightmare didn't end there for Xiaoshang. According to her Weibo post, the driver even sent her a threatening text message after she reported him to Didi.

His message to her read: "You have guts! Are you looking for trouble?"

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